Privacy Policy

Last updated: May 2026

1. Who We Are

Medisova is a healthcare coordination and referral platform. We help individuals, families, and organisations access licensed healthcare providers. Contact: hello@medisova.com

2. Information We Collect

We collect information you provide, including:

• Contact details: name, email, phone number
• Healthcare enquiry information for coordination purposes
• Location information for provider matching
• Communication records between you and Medisova

3. How We Use Your Information

• To match you with suitable licensed healthcare providers
• To coordinate your appointment or treatment enquiry
• To communicate with you about your coordination request
• To improve our service and comply with legal obligations

4. Sharing Your Information

We only share your information with a healthcare provider with your explicit consent. We do not sell your personal data. We do not share data with marketing companies without consent.

5. Your Rights (UK GDPR)

• Access your personal data
• Request correction or erasure
• Object to or restrict processing
• Data portability

Contact: hello@medisova.com to exercise your rights.

6. Data Retention

We retain data for as long as necessary to provide coordination services and comply with legal obligations. Request deletion at hello@medisova.com.

7. Cookies

This website uses cookies to improve your experience. You may adjust cookie settings in your browser at any time.